Young Artists’ Place Procedures & Policies

Updated November 17, 2025

If your child is sick, please keep them at home!
If your child shows consistent symptoms such as coughing or sniffling in class, even if they are caused by seasonal allergies, our staff may ask that they wear a mask out of consideration to their classmates. Students who have cold or flu symptoms that are not associated with allergies may be sent home.

If you need to miss a class due to illness or an unexpected emergency:
- All classes except camps & private lessons: Once per term, you may use our sick day policy and request a class credit for a missed class, which will be applied onto your account to use on your next purchase. (Terms are: Jan-Mar, Apr-Jun, Sep-Dec. Sick Day policy does not apply to summer camps.)
- Private lessons: Students may choose to either do the class over Zoom, or reschedule the class. If you do choose to reschedule, our 24-hour notice late cancellation policy still applies.
- Unfortunately, we cannot issue refunds or make-up classes for missed classes.
If you need to miss a class for other reasons:
- Your child’s instructor will try their best to catch them up next week, time permitting. Unfortunately, we cannot issue refunds or make-up classes for missed classes.
If a class is cancelled due to instructor illness or other reasons:
- If possible, a replacement class will be scheduled.
- If Young Artists’ Place cannot run a replacement class, or you cannot attend the replacement class, we will refund you for that class (or you may choose to receive a class credit to apply to future purchases).

With the exception of summer camps, students should not bring any food, gum, or snack to class, especially not nut-based foods. You can bring a water bottle.

The last day to withdraw and receive a full refund for the class is 7 days before the class start date. The 3% registration fee is non-refundable.
With less than 7 days cancellation notice:
- For REGULAR SESSION CLASSES: If you cancel between 1-7 days before the class start date, you will receive a 75% refund. After the class has already started, you have a maximum of 14 days to withdraw and receive a 50% refund. No refunds are granted after this 14-day period. If you paid upfront, the 50% refund will be issued to you. If you paid by installments, the second installment will simply be cancelled instead of being charged on the 14th day.
- For SUMMER CAMPS, SPRING CAMPS, & WINTER CAMPS: If you cancel between 1-7 days before the start date of the camp, you will receive a 75% refund. No refunds will be granted if you withdraw with less than 24 hours notice before the summer camp starts, or if you withdraw after the summer camp has already started. We are unable to grant class credits or refunds for missed days of summer camp.
If the class is cancelled on Young Artists’ Place’s initiative, all students will receive refunds or a class credit for future use.

Young Artists’ Place has a zero-tolerance policy for harassment of any kind. Young Artists’ Place reserves the right to deny service to a client for any reason whatsoever, including should Young Artists’ Place feel that the safety of their employees, clients, or any other person is at risk.
Employees of Young Artists’ Place reserve the right to request that you wear a mask during a private lesson. If you do not wish to wear a mask, Young Artists’ Place will reschedule your private lesson with an employee who has not requested that their clients wear masks, or provide a full refund if no employee is available.

Private lessons are booked monthly at the beginning of each month. Spaces in private lessons are subject to availability of employees. We do not do drop-in lessons.
If you have to cancel a lesson with less than 24 hours notice, a cancellation fee of 50% of the price of that class will apply and will be deducted from your class credit.
If you cancel a lesson with more than 24 hours notice, your class credit will be returned to your account and you can use it anytime within a 2 month timeframe of purchasing the lessons.
If an employee of Young Artists’ Place cancels a private lesson, the private lesson will be rescheduled at no further cost to you. If the private lesson cannot be rescheduled with the same employee, you may choose to receive either a private lesson credit or a full refund for the cancelled private lesson only.

All students enrolled must sign up for the full month, even if not every student is able to attend every session in the month. If you are a group of 2 for example, and student A knows in advance they are unable to attend some of the lessons in the month, there are two options:
- 1) Student A can choose not to participate in that month. The group can agree to book the lesson as a private lesson for 1 person for that month, instead.
- 2) Student A can choose to register and pay for the whole month anyway, and the group can continue to book the lesson as a semi-private lesson for 2 people.
Please give at least 48 hours notice if you would like to cancel a class as a group, to avoid being charged a 50% late cancellation fee. The parent notifying Young Artists' Place of the cancellation is also responsible for notifying other parents in their group and making sure everyone agrees to have that class cancelled.
No refunds or class credits are given for missed classes for semi-private lessons.

Young Artists’ Place does not teach AI-generated artwork, or permit students to use generative AI, in any of our classes. Our purpose is to teach students art and drawing techniques so they can create artwork themselves.